Service centre software and mobile app
Optimize field operations and manage employees with our service center management software solution. Adapted for field service technicians and management of device and equipment rental.
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Digitize your business
Service Center – for digitalization of field work
Why choose Shipshape to build your Service Center app?
Do you need a modern and reliable solution for managing your service business? Our Service Center app connects administration and field service workers into a single, efficient system that simplifies daily work, increases transparency and improves employee efficiency. The perfect solution for companies that want to have control over every service order, in real time.
Web application for administration
Through an intuitive web interface, administrators can easily assign work orders, track their status, manage their customer and device database, and view their complete service history. Organized, accessible, and easy to use, without the need for additional tools.
Mobile application for field service workers
The mobile application (Android and iOS) allows service workers to quickly access assigned work orders, navigate to the location, enter notes, photos, and materials used, and complete orders directly from the field. The application also works in offline mode, with automatic data synchronization when the connection is re-established.
Integration with ERP systems
The service center can be fully integrated with your existing ERP system, which allows for automatic data exchange, without manual entry and errors. Whether you use Luceed, Pantheon, TRS, 4D Wand, Mikronic, or another system, our team will ensure seamless connectivity.
Centralized customer and device database
All data about customers, locations, and serviced devices is in one place. Quickly search for devices by serial number, view repair history, and have a complete record available anytime, anywhere.
Real-time tracking and reporting
The system allows you to track the status of each work order in real time, from assignment to closure. Detailed analytics and reports help you optimize work, better organize your team, and improve your service.