Shape Core webshops are integrated with the Overseas Express delivery service to automate and speed up delivery processes and provide end customers with the best possible user experience.

The company OVERSEAS TRADE has been operating in Croatia since 1995, and since 2003 it has been a member of the Austrian Post Group, one of the leaders in postal services in this part of Europe.

Overseas Express as a delivery service for webshops
The main type of service provided by Overseas Express is parcel delivery on the domestic and international markets, they point out at Overseas.

Delivery within 24 hours
The most competitive prices on the market
Shipment insurance up to 10,000 kuna included in the delivery price (no surcharge)
Real-time shipment tracking (you can know where your package is at any time)
Multiple customer contacts by customer service (email, SMS, Viber, and phone)
Full system digitalization that makes business easier for clients
All-day support from an assigned sales representative
Overseas Express regional coverage

Additionally, among the services particularly important for webshop operations, the following stand out:

COD (cash on delivery) — payment upon delivery in cash, and as of 05/2021 digital payment is also available
Track & Trace enables users to track your shipment in real time. Simply enter the shipment number to get the package location and the option to change the delivery address. Even if the sender shipped to a home address, users can redirect packages to more than 530 Overseas Express Shops and pick them up when it suits them best.
What are Overseas Express Shops?
iNovine and Tobacco kiosks
Crodux and Tifon gas stations
Overseas pickup points — Users can redirect their shipment to a convenient location and collect it when it’s most convenient.

Integration of Shape Core webshops and Overseas Express

Recently, a deep integration between the Overseas Express system and Shape Core webshops has been implemented.

Building a web shop is a comprehensive project in which delivery is one of the key processes, and our goal is to integrate and automate all key processes. Therefore, our clients who use Overseas services can now speed up this part of the job, reduce errors, and make their employees’ daily work easier.

The integration covers the following exchange of information between the webshop and the Overseas system:

Creating new shipments
Confirming one or more shipments at once
Editing a shipment
Cancelling a shipment
Retrieving a label
Retrieving the daily delivery list (end-of-day closing)
Retrieving the status of an individual shipment up to its final status

Delivery is, in most cases, the last touchpoint between the webshop and the end customer. Choose a partner that will ensure this experience is pleasant for both the customer and you.